Develop and monitor policy and procedures

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSICORG506B, 'Develop and monitor policy and procedures'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop and monitor policy and procedures' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Identify business and industry issues that require policy and procedure documentation


Issues are identified based on information on business processes, industry indicators and statutory and legislative requirements


Vulnerable areas are identified to enable the impact of financial loss and non-compliance to be assessed


New activities are evaluated to gauge the impact on policy and procedures


Existing activities are monitored to establish their impact on policy and procedures


Research requirements for policy and operating procedures


Research is conducted thoroughly, including if necessary seeking advice from external legal personnel and consultants, to ensure that all statutory and legal obligations are meet


All relevant company personnel are consulted as appropriate to compile a clear picture of policy needs and perspectives


Issues for policy and procedures are ranked in order of priority relative to business performance and compliance requirements


Formulate and document policy and procedures


Policy documentation is written in plain English, without unnecessary jargon and documented in an objective manner


Verification of policy and procedures is thoroughly completed with company staff to ensure quality of outcomes against established needs


Implement policy and procedures


Policy documents are disseminated to all relevant staff in an appropriate form


Relevant training is provided to ensure consistent implementation of new or amended policy and procedures


Timetable is established to ensure policy and procedures are implemented in an orderly and coordinated way


Monitor and review compliance with policy statement and operating procedures


Processes are established for regular monitoring of policy and procedures to ensure company and industry requirements are met


Policy is monitored against Key Performance Indicators (KPIs) and company targets to evaluate currency and ongoing validity in terms of agreed company policy needs


Required changes are implemented following comprehensive testing in a programmed way to ensure expected outcome is delivered

Qualifications and Skillsets

FNSICORG506B appears in the following qualifications:

  • PSP50504 - Diploma of Government (Financial Services)