Settle policy payments and terminations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSILF402A, 'Settle policy payments and terminations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Settle policy payments and terminations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Determine validation criteria

1.1. Product type is identified so that payment criteria can be determined and the payment or termination processed accordingly

1.2. Payment criteria are established to ensure compliance with the terms and conditions of the contract

2. Compile necessary documentation

2.1. Requests are classified according to established payment criteria and required evidence is obtained from appropriate parties to confirm that the request complies with the terms and conditions of the policy

2.2. Required forms and documents are completed and distributed in accordance with legislation, organisation policies and procedures

3. Advise customer/client of the consequences of processing the settlement

3.1. Consequences relevant to policy type are identified

3.2. Information is communicated clearly and concisely to ensure customer/client understands the consequences

3.3. Result of communication is recorded and filed according to organisation procedures to ensure record is complete

4. Assign validity of request

4.1. Request is validated within limits of delegated authority

4.2. Decision to proceed with payment/termination of the contract is communicated to relevant parties

5. Review evidence available in support of payment request

5.1. Payment criteria is established to enable compliance to be determined within the terms and conditions of the policy, legislation and regulations

5.2. Available information on the payment request is reviewed against criteria to ensure compliance

5.3. Request is assessed to determine whether terms and conditions of the policy have been met

5.4. Additional opinion on the validity of the request is sought from relevant parties

6. Establish liability for payment under the policy

6.1. Liability is identified in accordance with the terms and conditions of the policy

6.2. Evidence is reviewed against the policy to determine the benefits payable

6.3. Benefits payable are accurately calculated and cross-checked according to organisation procedures

6.4. Register is updated to record payment liability and if appropriate, reinsurance recovery is made

7. Authorise payment where required and communicate decision

7.1. Decision on liability is promptly advised to all relevant parties

7.2. Level of payment authority is identified from organisation standards and procedures

7.3. Payment details are checked for compliance with legislative and organisation requirements within delegated authority

7.4. Authorisation is confirmed and discharge obtained as appropriate


Qualifications and Skillsets

FNSILF402A appears in the following qualifications:

  • FNS41510 - Certificate IV in Life Insurance