Manage group life insurance policy administration

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSILF507A, 'Manage group life insurance policy administration'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage group life insurance policy administration' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1. Recognise and apply relevant policy guidelines

1.1 Identify relevant group policy ownership structure and associated rules of administration

1.2 Verify a party’s authority to act in relation to a group life insurance policy

1.3 Use inter-organisational relationships to collect information and authorisations

2. Perform, or audit, the review of a group life insurance policy

2.1 Verify that a group meets the automatic acceptance eligibility criteria

2.2 Review member schedule and verify members’ eligibility for the group

2.3 Review member changes that have occurred in the period under review and make necessary adjustments to premiums and/or sums insured

2.4 Reconcile details of the policy to calculate premiums

2.5 Calculate and remit stamp duty payable on benefits as required in each state/territory

2.6 Calculate and apply group life profit share as per the terms of the policy, as necessary

3. Manage ongoing policy administration

3.1 Identify requests that exceed automatic acceptance limits and refer for individual underwriting

3.2 Manage medical information collection as necessary

3.3 Make payments to maintain distribution and administration agreements and reinsurance treaties

3.4 Collect premiums in accordance with policy terms

3.5 Manage the cancellation of cover where necessary

3.6 Update and issue documentation and records in accordance with procedures and regulatory requirements

3.7 Work with relevant parties to maintain organisational compliance

4. Manage complaints and disputes

4.1 Advise clients of dispute resolution procedures

4.2 Use inter-organisational relationships to seek resolution of complaints and disputes

4.3 Refer clients to an appropriate external dispute resolution body as appropriate


Qualifications and Skillsets

FNSILF507A appears in the following qualifications: