Monitor and supervise work practices to meet financial services regulatory requirements

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSORG504, 'Monitor and supervise work practices to meet financial services regulatory requirements'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Monitor and supervise work practices to meet financial services regulatory requirements' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Communicate knowledge of relevant products and services offered

1.1 Inform staff on financial products and services offered by organisation, and roles and requirements of industry organisations and service providers

1.2 Define features and processes of specific products and services clearly so staff can promote them effectively

1.3 Conduct research and continual professional development to maintain current knowledge of industry product and service developments

2. Monitor work for compliance with financial services regulatory framework

2.1 Monitor work practices to ensure compliance with legislation relevant to financial services industry

2.2 Supervise client interaction to ensure adherence to advisory limitations regulated by Australian Securities and Investments Commission (ASIC)

2.3 Maintain compliance with government body information and regularly access sources of information involved in regulation of financial products and services

2.4 Establish, maintain and monitor work systems with relevant documentation to ensure compliance with legislative guidelines

3. Supervise work within organisational policy, procedures and guidelines, and accepted industry codes of conduct

3.1 Review organisational policy, procedures and guidelines for effectiveness

3.2 Monitor work conducted for compliance with organisational policy, procedures and guidelines

3.3 Implement organisational policy and procedures, and promote philosophy and objectives of organisation with cooperative peer work practices

3.4 Monitor all work for adherence to accepted codes of conduct

4. Assess workplace procedures

4.1 Identify processes and procedures within area of responsibility and review implementation of procedures

4.2 Assess implementation of procedures for efficiency in attaining organisational goals

4.3 Identify areas for improvement in procedures and make recommendations to appropriate personnel

5. Implement organisational quality assurance procedures

5.1 Implement organisational quality assurance measures and systems as required

5.2 Monitor quality assurance measures and outcomes, and document results regularly


Qualifications and Skillsets

FNSORG504 appears in the following qualifications:

  • FNS50710 - Diploma of Superannuation
  • FNS50110 - Diploma of Personal Injury Management
  • FNS60510 - Advanced Diploma of Superannuation
  • FNS50711 - Diploma of Superannuation
  • FNS51811 - Diploma of Financial Services
  • FNS60513 - Advanced Diploma of Superannuation
  • FNS51815 - Diploma of Financial Services
  • FNS60515 - Advanced Diploma of Superannuation
  • FNS50715 - Diploma of Superannuation
  • FNS50115 - Diploma of Personal Injury Management
  • FNS51915 - Diploma of Personal Injury and Disability Insurance Management