Work within the personal injury management sector

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSPIM303A, 'Work within the personal injury management sector'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work within the personal injury management sector' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Demonstrate a sound working knowledge of the personal injury sector

1.1. Demonstrate knowledge of the injury management process and the roles and responsibilities of stakeholders

1.2. Demonstrate knowledge of relevant personal injury and rehabilitation Acts, regulations and codes of practice

1.3. Demonstrate an understanding of the personal injury management authorities and organisations within Australia

1.4. Identify operations and assistance available from relevant personal injury management authorities

1.5. Explain appropriate dispute resolution processes within the personal injury sector

1.6. Identify personal injury management and other regulatory reporting requirements

2. Access information

2.1. Identify relevant Acts, regulations and codes of practice

2.2. Identify sources ofinformation relating to relevant Commonwealth, State and Territory Acts, regulations and codes of practice

3. Demonstrate an understanding of the impact of an injury on a person

3.1. Define the range of terms used to cover the different types of injuries suffered by workers

3.2. Demonstrate an understanding of the impacts of an injury on a person

3.3. Demonstrate an understanding of the impacts of an injury on relevant parties

3.4. Identify the roles and skills of key stakeholders working within the personal injury sector

3.5. Outline the consultation and referral process required for engaging stakeholders in treating injured people

3.6. Maintain ongoing and participative communications with stakeholders (internal and external)

4. Undertake consultation with stakeholders

4.1. Describe the consultation and negotiation process

4.2. Identify relevant stakeholders within the personal injury sector

4.3. Provide accurate and timely verbal and written communication as required to support the consultation process

4.4. Provide accurate and timely feedback to stakeholders


Qualifications and Skillsets

FNSPIM303A appears in the following qualifications:

  • FNS30210 - Certificate III in Personal Injury Management (ClaimsManagement)
  • FNS40310 - Certificate IV in Personal Injury Management (Claims Management)
  • FNS40510 - Certificate IV in Personal Injury Management (Underwriting)
  • FNS40410 - Certificate IV in Personal Injury Management (ReturntoWork)