Manage personal injury claims

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSPIM414, 'Manage personal injury claims'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage personal injury claims' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Conduct an initial assessment

1.1 Contact stakeholders to gather relevant information on personal injury case in accordance with organisation guidelines and legislative requirements

1.2 Obtain additional information from relevant stakeholders as required

1.3 Conduct initial interview and assessment in accordance with organisation guidelines and legislative requirements to determine conclusions

1.4 Determine the need for specific assessment and referral services in line with legislation and provide referrals for these in accordance with organisation policies and procedures

1.5 Provide appropriate information to support the referral process (internal and external), to stakeholders in accordance with organisation guidelines and legislative requirements

2. Plan case

2.1 Agree on goals in consultation with client, treating medical practitioner, employer and other key stakeholders

2.2 Identify and access additional sources of information relevant to the rehabilitation planning process

2.3 Negotiate appropriate goal setting in accordance with organisational guidelines

2.4 Assist people in the decision making process in accordance with organisation policies and guidelines

2.5 Develop case plans in accordance with organisational guidelines

2.6 Obtain approvals from the treating medical practitioner and stakeholders prior to the commencement of a return to work and health program in accordance with organisation policies and procedures

2.7 Maintain regular communication with relevant stakeholders throughout the rehabilitation program

3. Monitor and review case progress

3.1 Schedule multidisciplinary team and review meetings according to organisational guidelines

3.2 Use organisational processes to identify services and methods of evaluation at each stage of the rehabilitation process

3.3 Identify indicators and triggers which suggest modification or alteration to the case plan in accordance with organisation guidelines and modify or alter the case plan accordingly

3.4 Monitor the progress and effectiveness of a person’s case using organisational guidelines

3.5 Assist an injured person with the long-term management of their injury


Qualifications and Skillsets

FNSPIM414 appears in the following qualifications:

  • FNS41915 - Certificate IV in Personal Injury Management
  • FNS30215 - Certificate III in Personal Injury Management
  • FNS42115 - Certificate IV in Personal Injury Management