Manage complex return to work cases

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSPIM507, 'Manage complex return to work cases'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage complex return to work cases' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse factors, barriers and strategies for managing complex RTW cases

1.1 Identify the factors and barriers that contribute to a complex RTW case

1.2 Identify and analyse the impact and interplay of injuries, pre-existing conditions and secondary conditions on the case

1.3 Identify mechanisms to support injured persons available within the organisation

1.4 Determine situations where early intervention or changes to RTW management are required

1.5 Determine the most appropriate support strategy for particular issues and complexities including mental health and serious injury

2. Develop an individually tailored injury management plan to overcome risks and barriers

2.1 Identify the needs of the injured person and any indicators of complex issues or risks

2.2 Seek advice from external specialists where required to assist in the development of a sustainable RTW plan for the injured person

2.3 Identify suitable duties, reasonable adjustments and area of work for the injured person based on identification of needs and advice from specialists if sought

2.4 Liaise with relevant team leader to determine a suitable RTW program for the injured person

2.5 Document a RTW plan identifying key duties, requirements, timeframes and expected outcomes

2.6 Communicate the RTW plan effectively to all stakeholders adhering to health privacy principles

3. Monitor progress of RTW plan and review management of risk factors

3.1 Use organisational tools to manage the RTW plan

3.2 Liaise regularly with the team leader and injured person to monitor progress toward outcomes

3.3 Proactively identify and manage any barriers, emerging conflicts or issues relating to the RTW plan

3.4 Communicate sensitively with injured person to minimise confusion and concerns

3.5 Review early intervention strategy and make changes as required

3.6 Work in a coordinated manner with the injured person, team leader and other stakeholders to develop solutions or options for future action to attain outcomes

3.7 Escalate issues that cannot be resolved within own work role to appropriate personnel


Qualifications and Skillsets

FNSPIM507 appears in the following qualifications:

  • FNS51915 - Diploma of Personal Injury and Disability Insurance Management