Manage compliance with operational guidelines in superannuation organisations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSSUP516, 'Manage compliance with operational guidelines in superannuation organisations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage compliance with operational guidelines in superannuation organisations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and review operational guidelines, practices and performance measures of the organisation

1.1 Identify and review organisation’s operational objectives, guidelines and procedures

1.2 Identify links to industry codes of practice and ethical standards

1.3 Identify operational procedures and practices that address compliance requirements

1.4 Identify and review performance measures and operational outcomes

2. Assess implementation of operational guidelines

2.1 Assess compliance of staff, systems and resources with operational guidelines and confirm guidelines are implemented, according to organisational procedures

2.2 Review operational guidelines for effectiveness and arrange additional support as required

2.3 Identify and implement improvements to operational guidelines according to organisational requirements

3. Distribute information on operational guidelines and communicate updates and guidelines as required

3.1 Distribute operational guidelines to relevant staff as required

3.2 Communicate updates and amendments to required personnel

3.3 Seek feedback and interpretation requests and respond according to organisational guidelines

3.4 Communicate guidelines to new staff members as part of induction procedures

3.5 Communicate sections of guidelines relevant to clients

4. Monitor and manage operational procedures and guidelines

4.1 Monitor client services and confirm operational guidelines are implemented and internal service standards are being met

4.2 Monitor performance of staff, systems and resources against organisational guidelines and objectives

4.3 Manage documentation on supervision and monitoring of operational guidelines

4.4 Monitor implementation of operational guidelines for compliance with relevant legislation and codes of practice

4.5 Identify breaches of guidelines and counsel staff members where required