Manage community engagement

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FWPCOT6201, 'Manage community engagement'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage community engagement' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Scope need for community engagement

1.1 Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.

1.2 Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.

1.3 Define target community groups in line with identified issues and purpose of engagement.

1.4 Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.

2. Develop community engagement plan

2.1 Establish purpose and objectives of community engagement in consultation with key stakeholders.

2.2 Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.

2.3 Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.

2.4 Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.

2.5 Obtain relevant organisational commitment to and approval of community engagement plan.

3. Implement community engagement plan

3.1 Determine resource requirements and implementation timelines.

3.2 Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.

3.3 Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.

3.4 Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.

3.5 Implement mechanisms for communities to raise their own issues with the organisation.

3.6 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.7 Implement feedback methods in line with plan and respond to maximise community participation.

4. Evaluate community engagement plan

4.1 Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.

4.2 Evaluate engagement outcomes against purpose and objectives.

4.3 Document and share outcomes with community stakeholders and key organisational personnel.

4.4 Provide feedback to participants on how the outcomes have informed organisational planning or decision making.

4.5 Prepare recommendations for future programs based on consultation and analysis.