Facilitate a coordinated approach to client care

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver HLTADM003, 'Facilitate a coordinated approach to client care'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate a coordinated approach to client care' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Provide instruction and information to clients

1.1 Adhere to scope of own role in providing medical information according to regulatory requirements

1.2 Read information and check its currency and accuracy prior to provision of information to clients

1.3 Instruct and inform clients as per health professional request, ensuring consistency of message

2. Follow up clients

2.1 Recall clients as per practice protocols and health professional instructions

2.2 Interpret and manage the medical practice reminder system according to procedures

2.3 Monitor ‘did not attend’ clients and follow up appropriately

2.4 Identify critical client appointments and follow up according to protocols if clients fails to attend

2.5 Accurately record communication with, and in regard to, clients

3. Exchange information among providers

3.1 Ensure information exchange, including methods, adheres to legislative requirements and industry standards

3.2 Facilitate participation in programs designed to support information exchange

3.3 Pro-actively identify and follow up missing information

4. Facilitate multi-disciplinary approach to client care

4.1 Gather information about local service providers and health care programs and maintain its currency

4.2 Make service provider and health care program information readily available to colleagues

4.3 Liaise with other service providers and organise required care as per health professional request

4.4 Coordinate case discussions amongst providers, when required

4.5 Complete required paperwork or documentation for referral as per health professional request

4.6 Provide complete and correct information to clients