Contribute to client flow and client information management in medical imaging

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver HLTAHA025, 'Contribute to client flow and client information management in medical imaging'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Contribute to client flow and client information management in medical imaging' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Monitor procedure list to ensure best flow of clients

1.1 Input client data and information using the facility information management system following instructions from a medical imaging professional

1.2 Communicate with relevant stakeholders about client appointment times and availability according to instructions from a medical imaging professional

1.3 Answer questions about scheduling and specified client preparation requirements, referring all questions outside specified areas to relevant medical imaging professional

1.4 Liaise with office staff about client bookings, cancellations and rescheduling according to instructions from a medical imaging professional

1.5 Liaise with relevant parties about client transport requirements according to instructions from a medical imaging professional

1.6 Liaise with the relevant medical imaging professional about client flow requirements

1.7 Identify referral sources and client information requirements for the medical imaging process

1.8 Gather and process demographic client information prior to the medical imaging procedure

1.9 Process and dispatch medical imaging results accurately, according to a series of checking mechanisms to ensure the correct result is assigned to the correct client

2. Contribute to preparations for medical imaging procedure

2.1 Check accuracy of client identification and information according to organisation protocols and report any issues of concern appropriately

2.2. Complete a client preliminary interview according to instructions from a medical imaging professional

2.3 Identify special needs of clients and respond to and report according to organisation protocols and instructions from a medical imaging professional

2.4 Assist clients to change into gowns and/or scrubs according to client’s needs

2.5 Escort clients to and from examination rooms

2.6 Assist with additional preparations, as required within scope of responsibility and under the direction of a medical imaging professional

2.7 Obtain and collate results of previous relevant imaging and pathology according to organisation policy and guidelines

3. Respond to client needs and reactions

3.1 Provide assurance and support to anxious clients within scope of responsibility and report to the medical imaging professional

3.2 Respond to and report challenging client behaviour according to organisation protocols

3.3 Report any other observations of concern regarding client status according to organisation protocols

4. Work safely in a medical radiation environment

4.1 Use individual work practices in a manner consistent with radiation protection principles

4.2 Comply with organisation’s radiation management plan

4.3 Use required personal protective equipment (PPE) and personal monitoring in the medical imaging environment

4.4 Comply with all safety signs in the medical imaging environment

4.5 Report any concerns about radiation safety according to organisation protocols

5. Handle client information in a responsible manner

5.1 Scan medical imaging requests and input client data into the client data system

5.2 Input client demographics into digital imaging system

5.3 Print films and produce CDs, where necessary

5.4 Send imaging requests as required

5.5 Reconcile client information with other systems in line with organisation protocols

5.6 Input examination completion statistics according to instructions from a medical imaging professional

5.7 Use language specific to medical imaging when dealing with client data and information

6. Maintain information in a responsible manner

6.1 File client information according to organisation protocols

6.2 Organise client imaging data for clinical meetings

6.3 Contribute to the maintenance of accurate copies of other relevant documents, such as telephone lists, according to organisation requirements

6.4 Maintain client data and information in a manner that ensures confidentiality and is consistent with quality requirements