Supervise individual workers

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver HLTAHW032, 'Supervise individual workers'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Supervise individual workers' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Induct and orient new staff

1.1 Discuss job position, including scope of practice, responsibilities and authority with new workers

1.2 Provide new workers with information about the community, organisation and work group and their industrial rights and responsibilities

1.3 Enable workers to have access to resources, support and networks required in their role

1.4 Provide new workers with, or facilitate access to, cross-cultural awareness programs as required

1.5 Identify and plan for any immediate training as required when joining the organisation

2. Develop individual work plan in consultation with worker

2.1 Discuss and develop individual work plan to meet work unit objectives and action plans

2.2 Identify, agree and document performance goals

2.3 Review work plan regularly in discussion with worker and adjust plan if necessary

3. Undertake performance appraisal with worker

3.1 Regularly review worker’s performance against agreed criteria/expectations in line with organisation guidelines

3.2 Provide feedback to worker on performance and discuss

3.3 Discuss training and development needs or preferences with worker and document

4. Support workers in their work role

4.1 Discuss work load and other work-related issues with workers on a regular basis

4.2 Explore and implement support mechanisms to address issues in line with individual, community and organisation requirements

4.3 Support strategies to address workers’ development needs

4.4 Provide mentoring support, or opportunities to receive mentoring

4.5 Provide workers with access to opportunities to discuss their own wellbeing and support appropriate assistance as required

5. Assist workers to plan career paths

5.1 Discuss workers’ career options and preferences

5.2 Identify opportunities for career progression or development

5.3 Identify training and development needs in regards to desired career path in line with individual preferences and organisation requirements

5.4 Develop and document an individual training and development plan for worker, to reflect individual and organisation requirements

5.5 Assist workers to develop their skills and knowledge in line with individual and organisation guidelines