Advocate for the rights and needs of community members

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver HLTAHW303B, 'Advocate for the rights and needs of community members'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Advocate for the rights and needs of community members' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Identify the rights and needs of the client

1.1 Provide information to client about rights in relation to health issues and services

1.2 Assist client to clarify their own needs in relation to health issues and services

1.3 Assist client to identify needs that are not being met

2. Identify and negotiate options

2.1 Provide client with information about options for meeting their needs

2.2 Assist client to identify their preferred option

2.3 Negotiate options as required

3. Assist the client to represent their own needs

3.1 Provide client with information and support the client to represent their rights and needs

3.2 Assist client to make contact with relevant persons and agencies to meet their identified needs

3.3 Assist client, when requested by the client, to put their views to relevant persons and agencies to meet their needs

4. Advocate for the client about a specific issue if client is not able to represent their rights or concerns

4.1 Identify relevant individuals or agencies and contact about the specific issue

4.2 Clearly represent the client's point of view to those involved

4.3 Maintain client confidentiality

4.4 Discuss progress and / or outcome of the issue with client

5. Promote the rights, needs and interests of the client

5.1 Regularly discuss rights and needs of clients with other workers and supervisor

5.2 Make suggestions to other workers and supervisor about ways to improve services to clients

5.3 Implement changes as required

5.4 Maintain client confidentiality

Qualifications and Skillsets

HLTAHW303B appears in the following qualifications:

  • HLT44007 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT43907 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care (Practice)
  • HLT33207 - Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care