Maintain an effective health work environment

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver HLTHIR501C, 'Maintain an effective health work environment'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Maintain an effective health work environment' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Promote ethical work practices

1.1 Monitor decision-making to ensure ethical guidelines are followed and underlying ethical complexity is recognised

1.2 Ensure understanding and compliance with the principles of duty of care and legal responsibilities in all work undertaken

1.3 Ensure appropriate action is taken to address any breach or non-adherence to standard procedures or adverse event

1.4 Monitor work practices to ensure confidentiality of any client matter in line with organisation policy and procedure

1.5 Promote respect for rights and responsibilities of others through considered application of work practices

1.6 Apply and promote knowledge and understanding of employee and employer rights and responsibilities in all work practices

1.7 Identify potential conflict of interest in the workplace and take action to avoid and/or address

2. Support culture of effective communication

2.1 Monitor and address communication issues in the workplace

2.2 Monitor oral and written communication in the workplace to ensure confidentiality of client and staff matters

2.3 Monitor workplace communication to support accuracy and understanding of information provided and received

2.4 Promote recognition of individual and cultural differences in the workplace and support any adjustments to communication needed to facilitate the achievement of identified outcomes

2.5 Promote and support a client-centred approach to health care throughout interpersonal communication with clients and colleagues

2.6 Promote and assist with the resolution of conflict and interpersonal differences in the workplace

3. Maintain a positive approach to health in the workplace

3.1 Monitor work practices to ensure they contribute to maintaining an effective and client-centred approach to health

3.2 Monitor implementation of work practices to ensure clients are included in shared decision-making as partners in health care

3.3 Support and maintain a workplace culture of promoting good health by sharing health information

3.4 Monitor and maintain workplace focus on preventing ill health and minimising risk

3.5 Monitor and maintain workplace focus on processes and procedures to manage stress and prevent fatigue

4. Monitor professional work standards

4.1 Monitor implementation of organisation policies and procedures relating to awards, standards and legislative requirements of staff

4.2 Identify areas for improving work practices and support implementation in line with organisation policies and procedures

4.3 Monitor compliance with relevant accreditation standards applying to work undertaken and address issues

4.4 Monitor staff understanding and focus on achieving organisation goals and objectives in work undertaken

4.5 Monitor and support staff efforts to respond positively to improved work practices and procedures

4.6 Ensure issues requiring mandatory notification are identified and reported appropriately

5. Work in the health industry context

5.1 Establish effective relationships with workers from different sectors and levels of the industry in line with work role and requirements

5.2 Apply knowledge of the roles and functions of various health care structures, organisations and systems in Australia

5.3 Maintain knowledge of current issues influencing the health care system, including health issues for Indigenous Australians

5.4 Work with an understanding of funding mechanisms, and how the organisation's operations are financed

6. Take opportunities to develop own competence

6.1 Monitor own skills/knowledge in relation to ongoing and changing work requirements

6.2 Identify areas for personal development in line with health industry developments, organisation requirements and personal interest

6.3 Take initiative to access and/or create development opportunities to support organisation need and personal career development

6.4 Undertake available formal and informal skill/knowledge development and maintenance activities