Support food services in menu and meal order processing

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver HLTNA305D, 'Support food services in menu and meal order processing'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Support food services in menu and meal order processing' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Distribute and collect general menus/ meal orders for clients

1.1 Distribute menus/meal order systems for clients according to established routines and procedures

1.2 Collect menus/meal orders and assist clients with marking menus if required

1.3 Meal orders for clients receiving diet or nutrition care are distributed and collected according to established routines and procedures

1.4 Provide feedback regarding food preferences and consistently poor menu/meal choices to the appropriate person

2. Collate menus and meal orders, including orders for clients receiving diet therapy or nutrition support

2.1 Provide information to support the delivery of menu items chosen by the client, according to established routines and procedures

2.2 Check meal orders for accuracy against the nutrition plan developed by a dietitian, or other health professional

2.3 Tally, collate and report menu items

3. Communicate changes in meal order, including meals for clients receiving diet therapy or nutrition support

3.1 Maintain knowledge of client admissions, transfers and discharges

3.2 Process meal orders for food services

3.3 Provide written information to support the delivery of chosen menu items to the food service within the required time frame

4. Monitor client satisfaction with food services

4.1 Collect client satisfaction, using standard/validated tools

4.2 Regularly monitor overall levels and changes in client satisfaction

4.3 Provide feedback regarding overall levels and changes in levels of satisfaction to the appropriate person

4.4 Use relevant feedback from clients to revise menus


Qualifications and Skillsets

HLTNA305D appears in the following qualifications:

  • HLT42512 - Certificate IV in Allied Health Assistance
  • HLT31512 - Certificate III in Nutrition and Dietetic Assistance