Develop configuration management protocols

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICAA5048B, 'Develop configuration management protocols'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop configuration management protocols' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Establish configuration management requirements

1.1. Establish identification standards for naming and version control of system, network, software and documentation to align with organisational needs

1.2. Establish tools and procedures for the required level of integration into the programming, system or network environment

1.3. Determine responsibilities for configuration management within the project and for ongoing support, including approval of changes

1.4. Determine the appropriate points for configuration of particular items

2. Establish control mechanisms

2.1. Establish methods for identification and recording of change requests in line with organisational guidelines

2.2. Establish acceptance criteria, test and acceptance processes and processes for approval of change requests in line with organisational guidelines

2.3. Establish security, access and management control criteria, and quality benchmarks

2.4. Determine necessary audit trails and alerts for variations or non-conformance

3. Establish monitoring mechanisms

3.1. Establish mechanisms to identify software status throughout the software life cycle, or the status of the system or network during upgrading or reconfiguration

3.2. Determine management of records and status reports, including the history of baselines and their links to back-ups

3.3. Define target audiences and determine the level of detail required in the status reports

3.4. Integrate configuration management into general project management processes for monitoring and control purposes

4. Manage the release of the product to clients

4.1. Determine physical and functional completeness of items prior to release

4.2. Determine requirements for formal control of software products and documentation

4.3. Determine policies for retention of baseline/master copies in line with safety, security and legislative requirements and organisational guidelines

Qualifications and Skillsets

ICAA5048B appears in the following qualifications:

  • ICA50105 - Diploma of Information Technology (General)