Develop a knowledge management strategy

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICADBS602A, 'Develop a knowledge management strategy'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop a knowledge management strategy' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1. Analyse existing knowledge management arrangements

1.1 Identify existing arrangements for the capture and use of knowledge and information from internal and external sources

1.2 Distinguish between arrangements for managing knowledge and information management

1.3 Understand the importance of knowledge management concepts in the identified organisation

1.4 Evaluate the effectiveness of existing procedures and systems in terms of meeting the needs of clients, organisational aims, objectives and standards

1.5 Identify improvements in the organisation's strategic use of knowledge and prepare a cost-benefit analysis

2. Evaluate knowledge management options

2.1 Investigate methods for capturing and using the knowledge held by people within a business, and identify and evaluate barriers to their use

2.2 Evaluate knowledge management software and make recommendations regarding its usefulness and likely benefit to the organisation

2.3 Investigate incentives and reward systems to support knowledge management for their relevance to a business

2.4 Determine business non-technical requirements for maintaining and accessing an integrated knowledge database, according to organisational requirements

3. Develop a knowledge-management strategy

3.1 Develop a knowledge management strategy in consultation with staff for the capture and strategic use of organisational knowledge

3.2 Design business processes to support knowledge management according to the organisation's knowledge management strategy and budget

3.3 Plan an executive support system as part of the knowledge management strategy to improve managerial decision making according to organisational requirements

3.4 Cost technology requirements for implementation of the strategy and include in knowledge management budgeting

3.5 Design or redesign processes for the periodic review of knowledge management within the business to ensure ongoing efficiency and effectiveness

3.6 Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and knowledge management strategy