Implement a knowledge management strategy

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICAICT605A, 'Implement a knowledge management strategy'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Implement a knowledge management strategy' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1. Implement knowledge management system and procedures

1.1 Foster a culture of sharing knowledge within the business through a system of formal and informal incentives and rewards

1.2 Implement policy and procedures for capturing knowledge within the organisation according to the business knowledge management strategy, and integrate this knowledge into existing business processes to change the enterprise processes

1.3 Model methods of contributing to the organisation's knowledge management system, and provide learning and development opportunities for staff to assist them to contribute and provide feedback

1.4 Provide coaching, mentoring and ongoing support to staff in accessing and using the organisation's knowledge management system according to the business knowledge management strategy

1.5 Manage protection and security of knowledge or information and levels of access according to organisational requirements

2. Maintain business knowledge base

2.1 Monitor input procedures to ensure that sources are tapped and knowledge is captured according to the business knowledge management strategy, and to ensure the effectiveness of accurate data capture

2.2 Collect and analyse data on access and use of the knowledge management system to determine the organisation's strategic use of knowledge

2.3 Implement contingency measures to address shortfalls in the knowledge management system and procedures, according to level of responsibility and authority

3. Review knowledge management system and procedures

3.1 Evaluate the knowledge management system and procedures to ensure they are meeting the needs of clients, organisational aims, objectives and standards

3.2 Periodically review the organisational knowledge content for accuracy and currency to ensure that it remains in line with organisational requirements

3.3 Identify improvements to the system and to the organisation's strategic use of knowledge in consultation with users and prepare a cost-benefit analysis with recommendations