Monitor and troubleshoot virtual computing environments

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICANWK534A, 'Monitor and troubleshoot virtual computing environments'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Monitor and troubleshoot virtual computing environments' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

1. Plan strategies to monitor and troubleshoot the performance of enterprise virtual computing environment

1.1. Develop a plan to monitor virtual environment to ensure availability and optimal performance according to enterprise requirements

1.2. Identify virtual environment critical activity level and assign resources as needed

1.3. Review system logs and alerts to facilitate virtual environment tuning

2. Manage virtual environment performance to ensure full resource optimisation

2.1. Monitor and diagnose memory, central processing unit (CPU) and distributed power management performance

2.2. Review storage and cluster performance to maximise operational efficiency

2.3. Monitor tasks, events and alarms, and network activity and make relevant adjustments to ensure optimal operation

3. Analyse and troubleshoot virtual environments

3.1. Review virtual machine capacity, application and storage input and output (I/O) performance to identify and resolve performance issues

3.2. Test, analyse and troubleshoot identified virtual network problems

3.3. Analyse and troubleshoot high availability to ensure that virtual machines are running at optimal performance levels

3.4. Consult with virtualisation software vendors in order to provide solutions

4. Diagnose virtual environment faults and provide solutions

4.1. Use virtualisation client and server management software tools to help diagnose virtual environment problems

4.2. Install and configure external virtualisation management tools to help diagnose virtual environment problems

4.3. Use system logs and alerts to collect and analyse errors

4.4. Evaluate problems using log files and alerts