Manage business websites and servers

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICAS5199A, 'Manage business websites and servers'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage business websites and servers' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Maintain business website and contents


Establish personnel polices and procedures for managing access and changes to all aspects of the business website


Design and start a training program for teaching staff how to use procedures and polices as well as making changes to the business website


Evaluate and test site analysis software on a non-live server to verify all features and functions are safe for use on a live server


Generate site summary reports in line with the organisational quality management program or guidelines


Review reports found to have generated security flaws


Check links for functionality and ongoing relevance


Modify web pages according to changing business requirements and analysis of site summary report


Maintain and debug database information according to site and information requirements


Maintain business security of the website


Establish a security response procedure to control information placed on the business website by developers, designers and end-users


Develop a security plan


Test site security according to organisational requirements of the security plan


Maintain site security using information from security vendors and technical media outlets


Monitor business website performance


Select server analysis tools with reference to organisational requirements and the range of functionalities requiring monitoring


Determine business website load metrics and performance indicators in line with organisational requirements


Measure business website server performance with server analysis tools


Identify and document business options for performance improvement


Submit website server performance reports to client


Undertake capacity planning


Determine future peak volumes by measuring page usage and volume accesses


Develop an upgrade program to deal with increasing load and performance issues


Set performance benchmarks to take into consideration possible future scenarios for each relevant load metric


Determine options for upgrade path for equipment needs based on research and business website performance growth forecasting

Qualifications and Skillsets

ICAS5199A appears in the following qualifications: