Undertake IT system capacity planning

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICASAS417A, 'Undertake IT system capacity planning'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Undertake IT system capacity planning' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1. Analyse existing system capacity

1.1 Review the existing system configuration information, both hardware and software, to determine capacity issues

1.2 Investigate the current workload of the system and analyse its effect on the capacity to perform

1.3 Examine the current service level agreement to determine agreed-upon capacity standards

1.4 Examine and analyse the fault logs for those caused by capacity problems

1.5 Discuss and review capacity issues with users

1.6 Document the information gathered about the existing system workload and capacity according to organisational guidelines

2. Determine future capacity requirements

2.1 Interview the user in order to gather data about future capacity requirements of the system

2.2 Organise and analyse the future requirements data and then evaluate to obtain a forecast workload for the system

2.3 Using the data and information gathered, compare the existing workload with the forecast workload and evaluate, to determine capacity problem areas

2.4 Estimate the resources and equipment required to resolve predicted capacity problems

2.5 Undertake a financial analysis of the estimated capacity requirements

2.6 Organise and document information according to organisational guidelines

2.7 Evaluate documentation in order to create a report, detailing recommendations for capacity enhancements, for presentation to appropriate person

3. Develop plan for capacity enhancements

3.1 Develop a plan for implementing the recommended enhancements, with prioritised tasks and minimum disruption to users

3.2 Factor into the implementation plan the availability of finances, staff and other requirements

3.3 Submit the implementation plan to appropriate person for approval and revision

4. Install capacity enhancements

4.1 Install the capacity enhancements according to installation procedures, organisational guidelines and implementation plan

4.2 Measure the increase in capacity and performance resulting from installed equipment in order to assess that capacity requirements have been met

4.3 Update documentation according to organisational guidelines to reflect the capacity enhancements

5. Monitor ongoing capacity requirements

5.1 Monitor and assess the impact of new technology and application development on capacity and performance

5.2 Implement and maintain a performance database

5.3 Review and assess benchmarks and performance regularly with work team to enable timely capacity enhancements and updates of benchmarks