Configure and troubleshoot operating system software

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICASAS425A, 'Configure and troubleshoot operating system software'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Configure and troubleshoot operating system software' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

1. Identify available OS

1.1 Compare and contrast different OS

1.2 Identify and demonstrate knowledge of basic OS features

1.3 Research OS vendor sites to obtain technical specifications and system requirements

1.4 Install and configure the OS using features such as Internet Information Services (IIS)

1.5 Determine licensing, hardware and security requirements and provide recommendations to appropriate person

2. Install, configure and optimise OS

2.1 Install, configure and test the OS using the installation components and boot utility options

2.2 Use the OS user interface to correctly configure the installation

2.3 Identify different directory structures and demonstrate management of virtual memory

2.4 Optimise system to meet organisational requirements

2.5 Document system according to organisational requirements

3. Resolve problems using tools

3.1 Identify command line options and system tools available to troubleshoot problems

3.2 Identify specific problems and implement strategies for resolution

3.3 Use options and tools to resolve common operating system issues

4. Provide instruction for new OS implementation

4.1 Provide one-to-one instruction about changes to the client or users as required

4.2 Obtain client evaluation about new system to ensure requirements are met, using appropriate feedback mechanism