Ensure site usability for full range of users

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICAT4184B, 'Ensure site usability for full range of users'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Ensure site usability for full range of users' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Design a site user test

1.1. Establish usability test methods

1.2. Identify critical business functions

1.3. Identify full range of users

1.4. Confirm user expectations through market analysis, business intelligence and customer feedback

1.5. Establish performance potential of the business from business requirements or other approved sources

1.6. Establish performance measurement and success criteria to measure actual performance against user expectations

1.7. Test site when ready and record outcomes

2. Conduct user test

2.1. Document process performance indicators and benchmarks and disseminate to sample group of users

2.2. Assemble a full representative range of users and preferred technologies to test site features and functions based on the business specification

2.3. Ensure maximum user satisfaction through ease of navigation controls and design

2.4. Ensure user and legal, accessibility, privacy and equity requirements and expectations are met

3. Evaluate user test

3.1. Collate site performance results and measure against performance indicators and benchmarks based on user expectations

3.2. Identify performance shortfalls and ensure acceptable performance solutions are developed according to business requirements

3.3. Establish an evaluation feedback mechanism and provide to users

4. Document results

4.1. Identify solutions to problems during the testing phase

4.2. Discuss problems with developers and ensure solutions are continuously refined

4.3. Ensure proposed solutions meet business requirements and user expectations

4.4. Document final solutions in line with organisational guidelines, and distribute to appropriate person

Qualifications and Skillsets

ICAT4184B appears in the following qualifications:

  • ICA40305 - Certificate IV in Information Technology (Websites)
  • ICA40605 - Certificate IV in Information Technology (Testing)