Undertake basic root cause analysis

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICPSU389C, 'Undertake basic root cause analysis'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Undertake basic root cause analysis' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Recognise problems

1.1. Equipment/plant condition is monitored according to enterprise procedures

1.2. Product is monitored against quality standards and job specifications

1.3. Conditions/product characteristics indicative of a problem are identified

1.4. An existing work-based problem and/or practice is recognised

2. Implement quick fix

2.1. The immediate problem is controlled/contained

2.2. A quick fix is recommended/implemented within the scope of competency and authority

3. Determine root cause

3.1. A range of possible causes is identified

3.2. Information is gathered to eliminate/confirm causes

3.3. Assistance is sought as required according to level of responsibility and personal capabilities

3.4. Root cause is identified based on examination of the above

4. Develop permanent solution

4.1. A range of methods of eliminating the root cause/breaking the cause tree is identified

4.2. The most appropriate solution is selected based on machinery capabilities, material requirements and job schedules

4.3. Relevant people are liaised with to confirm decision, if required

4.4. Solution is recommend/implemented within the limits of competency and authority

4.5. Implementation is monitored and improvements are made as required

Qualifications and Skillsets

ICPSU389C appears in the following qualifications:

  • ICP20710 - Certificate II in Printing and Graphic Arts (Sacks and Bags)
  • ICP40510 - Certificate IV in Printing and Graphic Arts (Mail House)
  • ICP40710 - Certificate IV in Printing and Graphic Arts (Process Leadership)
  • ICP40310 - Certificate IV in Printing and Graphic Arts (Printing)