Operate and maintain computer resources

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICPSUP381, 'Operate and maintain computer resources'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Operate and maintain computer resources' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Perform routine system maintenance

1.1 Required equipment is checked, and is in working order and available for use

1.2 Peripherals are fitted, maintained, cleaned and adjusted as required

1.3 Personal computer furniture and fittings are adjusted according to work health and safety (WHS) practices and protection of equipment considerations

1.4 Routine system maintenance and security processes are performed

1.5 Correct functioning of automated processes is monitored

1.6 Monitors are adjusted only when being calibrated and are otherwise left alone

1.7 All abnormalities and system malfunctions are reported

1.8 Off-line maintenance records are kept up-to-date

2. Perform back-ups and restorations on a personal computer

2.1 File system back-ups are performed regularly according to established workplace practices

2.2 Back-up media are labelled, stored and rotated according to established workplace practices

2.3 Files are restored from back-up as required

2.4 Data is recovered from damaged and corrupted files using small office tools

2.5 Adequate written records of back-ups are kept

3. Store and supply consumables

3.1 Consumables are stored and disposed of according to WHS, care of equipment and system security

3.2 Stock levels and user needs are monitored to ensure required consumables are available

4. Upgrade and configure a personal computer

4.1 Software and peripherals are installed, upgraded and configured according to enterprise policy

4.2 New software, upgrades and adjustments are tested to ensure adequate performance

4.3 Personal computer furniture and fittings are adjusted to meet workplace standards for WHS and care of equipment

4.4 Written records of installations, upgrades and configurations are maintained

5 Access documentation, records and updates

5.1 Documentation, including hardware and software manuals and equipment inventory and service records, is stored and accessed appropriately

5.2 Supplementary product information, updates and technical reference material are accessed using the internet, journals and other sources

6. Access and deliver data

6.1 Removable storage devices are connected, disconnected and configured as required

6.2 Data is accessed from different types of file systems

6.3 Data is stored and converted to suit a variety of operating systems, environments and applications

6.4 Data is transmitted effectively by the method most appropriate to the task