Locate and rectify digital reception equipment faults

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTDRE302, 'Locate and rectify digital reception equipment faults'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Locate and rectify digital reception equipment faults' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for DRE fault identification

1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

1.2 Notify customer to verify fault report and arrange for site access to comply with security arrangements

1.3 Notify supervisor of identified safety hazards at worksite and complete a job safety analysis (JSA) before commencing work

1.4 Identify existing warranties, service agreements and equipment specifications and documentation covering digital reception equipment

1.5 Select and obtain tools and materials appropriate for the work order

2. Assess likely cause and location of fault

2.1 Verify system details to assist with fault identification

2.2 Assess available data and historical trends to determine likelihood of fault being the set top fault or existing customer equipment or cabling fault

2.3 Rank likely causes of fault in order of probability ensuring a methodical approach to fault-finding is used

2.4 Discuss problem fully with customer and advise of likely charges

3. Perform tests to diagnose fault

3.1 Conduct visual inspection of system for likely damage following work health and safety (WHS) and environmental requirements

3.2 Check connections, plugs, terminations and leads for operation

3.3 Measure signal strength at wall plate and beyond to ensure adequate signal level for equipment processing

3.4 Conduct functional test of facilities to identify faulty equipment

3.5 Progressively isolate fault to remove likely variables from assessment using manufacturer’s diagnostic chart

3.6 Locate fault with minimal disruption to client activity, in the shortest possible time

3.7 Provide customer with regular progress reports

4. Rectify faults

4.1 Identify faulty cabling parts and equipment and replace or repair according to service agreement

4.2 Advise customer of cost of repair if service agreement does not exist

4.3 Re-program equipment to customer requirements if required

4.4 Complete work in a manner safe to repairer and customer

5. Provide replacement service to customer

5.1 Provide customer with temporary replacement equipment similar to existing equipment while faulty equipment is being repaired

5.2 Program replacement equipment to customer requirements

5.3 Test replacement service for functionality before handover – to meet customer satisfaction

6. Clean up worksite and complete documentation

6.1 Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner

6.2 Restore site to original condition and customer satisfaction

6.3 Prepare invoices and other financial documentation, where required, and present to customer

6.4 Obtain authorised signatures on required documentation to confirm acceptance of completed work