Develop and deliver training associated with new and modified products

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTEDU501, 'Develop and deliver training associated with new and modified products'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop and deliver training associated with new and modified products' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to develop training program

1.1 Confirm training specifications required for a specific product with client

1.2 Research available and relevant material and prepare an outline for proposed training

1.3 Present and confirm suitability of proposed outline with client

1.4 Determine training schedule parameters

1.5 Establish criteria for post-training evaluation

2. Design training program and support material

2.1 Develop training program that follows a logical sequence and builds on existing knowledge of recipients

2.2 Create training material that meets up-to-date product and technical information and all related workplace health and safety (WHS) issues and work practices

2.3 Develop training delivery style to suit skills of recipient

2.4 Review and amend training material prior to product, equipment or facility changes being introduced by the company

2.5 Develop training schedule to meet needs and schedules of recipients

3. Deliver training to sales and technical staff

3.1 Deliver training sessions in a systematic fashion and in a format suitable to client’s needs

3.2 Monitor student performance against pre-determined criteria

3.3 Provide feedback on student performance against pre-determined criteria

3.4 Evaluate training session against pre-determined criteria on completion, and identify potential improvements

4. Complete documentation

4.1 Record session evaluation and feedback from recipients

4.2 Present report to client on effectiveness of training sessions and recommendations for improvements