Undertake network performance analysis

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTNPL603, 'Undertake network performance analysis'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Undertake network performance analysis' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse network performance to determine service levels

1.1 Establish network type and quality of service (QoS) standard levels required, in conjunction with equipment suppliers and customer opinion, to determine the benchmark for network performance standards

1.2 Analyse trend analysis data and statistical data to assess level and type of network degradation

1.3 Conduct performance tests according to established performance checklist to systematically evaluate QoS levels using appropriate performance analysis tools

1.4 Analyse test results and determine QoS levels and network problems

1.5 Establish restoration times in the event of service breakdown

1.6 Determine, organise and allocate resources necessary to monitor service levels

2. Monitor integrity of the network

2.1 Monitor alarm panels and verify message retrieval system on an ongoing basis to maintain network integrity

2.2 Undertake real time analysis of data from all sources to determine network health

3. Manage delivery of quality service

3.1 Conduct monitoring activities to maintain QoS levels and network integrity

3.2 Analyse trouble reports and performance data including customer feedback on a regular basis as an indicator of network performance

3.3 Analyse drive test data as an input to performance and optimise the network to improve network level of service

4. Analyse problems and organise repair

4.1 Analyse performance results regularly and initiate investigations when performance levels are below specified standards and recommend network changes

4.2 Analyse causes of problems by testing specific network components

4.3 Isolate problems where possible and escalate repair according to enterprise policy

4.4 Undertake evaluation testing after repair to ensure the problem has been rectified

5. Coordinate upgrade of software and hardware

5.1 Develop strategies to affect changes according to recommendations and produce a plan to coordinate activities

5.2 Produce a cost estimate of proposed change and submit a cost-benefit study for approval

5.3 Confirm shortcomings in hardware and software and negotiate with planners for network modifications

5.4 Evaluate modifications to ensure network compatibility and use of appropriate protocols providing QoS in the network

5.5 Produce a plan for software and hardware changes to be initiated with minimum network downtime and customer impact

5.6 Undertake tests following upgrade to ensure the level of performance planned as a result of the upgrade has been achieved

5.7 Produce documentation including configuration details and tests results and submit to network planner