Manage ICT project systems implementation

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTPMG608, 'Manage ICT project systems implementation'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage ICT project systems implementation' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for system implementation

1.1 Review relevant project and system development documentation

1.2 Consider organisational culture as part of an implementation risk analysis

1.3 Identify implementation options and constraints, and select a preferred approach in consultation with stakeholders

1.4 Develop a detailed implementation plan and a high-level training plan and obtain sign-off

1.5 Ensure the creation of system user documentation and obtain sign-off

1.6 Ensure the preparation of operations documentation and obtain sign-off

2. Manage organisational change

2.1 Communicate relevant information about the pending change through appropriate channels

2.2 Establish necessary support structures

3. Coordinate release management

3.1 Establish and confirm release management roles and responsibilities, including those of the release manager

3.2 Determine release configuration items, including any production system software, hardware and capacity changes required, and compile a request for change

3.3 Ensure the creation of required test environment

3.4 Establish ongoing monitoring procedure to cover the post-release warranty period

3.5 Undertake data conversion activities if needed

4. Manage acceptance testing

4.1 Review results of system test and ensure acceptance test entry criteria are met

4.2 Ensure test environment and ICT configuration management processes meet solution requirements and organisational standards

4.3 Ensure acceptance testing is performed and results are collated

4.4 Ensure test results meet acceptance test exit criteria and obtain sign-off

5. Manage user training

5.1 Undertake training needs analysis

5.2 Review high-level training plan and schedule, and add detailed activities as necessary

5.3 Ensure training materials are prepared and user training is conducted

6. Release system to production

6.1 Develop an hour-by-hour action plan or checklist for release activities

6.2 Create a rollback strategy and plan to guide rollback of changes if required

6.3 Prepare appropriate communication to inform users of possible interruption to service due to the release

6.4 Manage the installation of the new release into production and ensure performance of operational verification tests and rollback changes if necessary

6.5 Review and update service level agreements (SLAs) and disaster recovery plan