Undertake routine maintenance of the telecommunications network

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTTEN412, 'Undertake routine maintenance of the telecommunications network'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Undertake routine maintenance of the telecommunications network' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan routine maintenance

1.1 Obtain relevant legislation, codes, regulations and standards for the given work

1.2 Determine network elements requiring maintenance, and maintenance details from manufacturer's equipment manual

1.3 Notify the Network Operations Centre (NOC) of proposed maintenance schedule and maintenance details to minimise disruption to the network

1.4 Assess potential impact of proposed maintenance on customers and network, and plan for possible outage or deferral of maintenance

1.5 Obtain necessary tools, test equipment and resources to undertake maintenance

1.6 Produce a written schedule of planned routine maintenance

1.7 Negotiate schedules and access with the customer, and find out where equipment to be maintained is located on customer premises

1.8 Ascertain and record network stability to determine network performance

2. Undertake planned maintenance

2.1 Conduct routine maintenance tasks following work health and safety (WHS) and environmental requirements, and record results

2.2 Escalate unresolved faults according to established enterprise procedure

2.3 Test network equipment for required performance following routine maintenance

2.4 Check operation of associated network equipment to ensure the maintenance did not generate other faults or alarms

3. Report on routine maintenance and document results

3.1 Notify all relevant parties of results of the routine maintenance

3.2 Update routine maintenance logs and record other additional work for inclusion in the next cycle of maintenance

3.3 Complete administrative tasks and recommend any changes as required by the enterprise quality assurance system

3.4 Notify NOC of job completion and obtain sign-off