Locate, diagnose and rectify complex faults

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTTEN508, 'Locate, diagnose and rectify complex faults'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Locate, diagnose and rectify complex faults' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to locate and rectify complex faults

1.1 Prepare for given work according to relevant legislation, codes, regulations and standards

1.2 Notify client to arrange site access

1.3 Obtain and interpret results of any action taken by first fault repairer

1.4 Obtain fault history to establish any fault patterns

1.5 Obtain all available data on system equipment to assist with fault diagnosis

1.6 Develop strategies for identification and repair in discussion with other engineering and technical personnel

1.7 Obtain tools and test equipment relevant to the identified system type and fault

1.8 Set up equipment according to manufacturer’s specifications and safe work practices and reconfigure as required

2. Locate and diagnose faults

2.1 Use methodical and safe work practices suitable for system and problem type to identify system fault

2.2 Isolate and test fault progressively to remove likely variables from assessment, and record test results

2.3 Refer faults that may involve third party services, if required

2.4 Diagnose fault in the shortest time possible with minimum inconvenience to other client activity

2.5 Provide regular progress reports to clients

2.6 Raise fault identification to a national support level within a specified timeframe, if required

2.7 Undertake guidance from national support in fault diagnosis as required

2.8 Negotiate any necessary system downtime with clients

3. Rectify fault

3.1 Determine options to rectify fault including any system downtime and present to client for decision

3.2 Rectify fault totally, partially or provide temporary solution

3.3 Replace or repair faulty parts or equipment according to service agreement

3.4 Reprogram equipment as required

3.5 Dismantle and remove any temporary service in a safe and efficient manner where appropriate

3.6 Perform repair under national support guidance as required

3.7 Perform routine checks to identify likelihood of further or likely problems

3.8 Rectify any further problems identified, or bring to the attention of the customer for decision on further action

4. Clean up worksite and complete records

4.1 Produce a report on fault diagnosis and rectification

4.2 Remove and dispose of waste and debris from worksite according to environmental requirements

4.3 Ensure changes made to work area during fault repair are restored to client’s satisfaction

4.4 Complete all records, and explain and justify faults and rectification action taken


Qualifications and Skillsets

ICTTEN508 appears in the following qualifications:

  • ICT50210 - Diploma of Telecommunications Network Engineering
  • ICT50410 - Diploma of Radio Frequency Networks
  • ICT50110 - Diploma of Optical Networks
  • ICT51015 - Diploma of Telecommunications Engineering