Undertake system administration

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTTEN6042A, 'Undertake system administration'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Undertake system administration' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Undertake proactive maintenance of system

1.1. Prepare methodology to undertake platform data base optimisation and administration effectively

1.2. Produce a cost benefit analysis of database optimisation schedule to evaluate the effective return on investment (RoI) benefit to the organisation

1.3. Produce training instructions for new users on methodology to ensure effective database optimisation and administration

1.4. Interrogate and monitor system platforms to determine error logs, aging time on processes, data basechecks and system loadings

1.5. Notify appropriate personnel of problems with advice and guidance on likely solutions

1.6. Conduct measurementsof the system from a user perspective on response times and initiate investigations on problem where specifications are not being met

1.7. Assess availability of data storage space and initiate appropriate action where required

1.8. Develop procedures for system backup and restoration, review for efficiency of operation and amend where required

2. Provide application support to system users

2.1. Produce a set of procedures for formal meetings with users on a regular basis for effectiveness to discuss user issues and provide support

2.2. Set up a user support network to provide responsive system administration to users on an ongoing basis as critical issues arise

3. Create and delete user accounts

3.1. Create a hierarchical user profiling system to manage user accounts effectively according to enterprise policy

3.2. Establish and monitor security procedures relating to access according to policy

3.3. Assess grounds for deletion of user accounts and determine necessary action

4. Undertake special investigations

4.1. Evaluate request for investigation to determine detail of action required

4.2. Prepare activity plan including timelines, specific goals, investigative team and resources required to conduct the investigation

4.3. Conduct investigation methodically according to plan and record the findings

4.4. Analyse findings and prepare and forward reports, including recommendations to the requesting body


Qualifications and Skillsets

ICTTEN6042A appears in the following qualifications:

  • ICT60210 - Advanced Diploma of Telecommunications Network Engineering
  • ICT60110 - Advanced Diploma of Optical Networks