Coordinate and facilitate a change process

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver LGACOM602B, 'Coordinate and facilitate a change process'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Coordinate and facilitate a change process' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Establish need for change

1.1.Trends in internal and external environment are reviewed and monitored and the need for change is identified.

1.2.Consultation with the community and staff is undertaken and their needs and expectations are assessed.

1.3.Operations are continuously monitored and evaluated and improvement opportunities are identified and implemented.

2. Plan change

2.1.Options for change are identified and assessed in terms of their impact on organisational performance and any industrial implications.

2.2.A change plan is developed in consultation with employees and/or their representatives.

2.3.Change plan is endorsed by chief executive officer and/or council and disseminated to stakeholders.

3. Facilitate the implementation of change

3.1.Time schedules for implementing change are determined and amended as necessary.

3.2.Employee training and development requirements resulting from change are identified and included in change strategies.

3.3.Existing systems and processes are modified, or new systems and processes are introduced, to implement required change.

3.4.Staff members are informed of progress of change.

3.5.Staff needs are identified and appropriate support is arranged.

4. Evaluate change programs

4.1 Impacts of changes are monitored in accordance with the plan and specific goals.

4.2.Stakeholders are consulted and feedback is sought on effects of change.

4.3.Actual outcomes of change are compared against expected outcomes.

4.4.Modifications to change process are made as appropriate.

Qualifications and Skillsets

LGACOM602B appears in the following qualifications:

  • LGA40604 - Certificate IV in Local Government (Land Management)
  • LGA50104 - Diploma of Local Government Administration
  • LGA50208 - Diploma of Local Government (Health and Environment)
  • LGA50604 - Diploma of Local Government (Regulatory Services)
  • LGA40504 - Certificate IV in Local Government (Regulatory Services)
  • LGA40404 - Certificate IV in Local Government (Operational Works)
  • LGA50404 - Diploma of Local Government (Operational Works)
  • LGA50508 - Diploma of Local Government (Planning)
  • LGA40708 - Certificate IV in Local Government (Planning)
  • LGA60104 - Advanced Diploma of Local Government (Operational Works)
  • LGA40308 - Certificate IV in Local Government (Health and Environment)
  • LGA40104 - Certificate IV in Local Government
  • LGA50304 - Diploma of Local Government (Land Management)