Develop community relations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver LGACOMP024A, 'Develop community relations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop community relations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Develop and maintain community networks

1.1 Appropriate network strategies are used to establish and maintain community relationships that promote organisational objectives.

1.2 Network opportunities are identified and pursued to maximise a range of community contacts.

1.3 Information regarding new networks is communicated to inform individuals and colleagues of potential benefits to the organisation.

1.4 Professional networks and associations are participated in to obtain and maintain personal knowledge and skills.

2. Establish community relationship strategies

2.1 Relevant community groups and individuals are identified.

2.2 Community group/individual profile is assessed to determine strategy.

2.3 A range of community relationship strategies are identified and analysed to determine appropriate strategies that meet organisational requirements.

2.4 Community relationship strategies are developed to foster trust and confidence of individuals and the community and to promote benefits consistent with organisational requirements.

3. Maintain and improve ongoing community relationships

3.1 Strategies are developed to establish processes for obtaining ongoing feedback from community groups or individuals.

3.2 Management systems are assessed to ensure that they support community relationships.

3.3 Feedback obtained is used to develop and implement strategies to maintain and improve relationships with clients.

3.4 Difficult situations are identified and solutions are negotiated using collaborative problem-solving techniques.

4. Promote the organisation to the community

4.1 Strategies are developed to represent and promote the organisation's interests and requirements.

4.2 Appropriate presentation skills are used to communicate the goals and objectives of the organisation.

4.3 Issues, policies and practices of the organisation are effectively communicated to a range of individuals and community groups.

4.4 Feedback is obtained to identify and develop ways to improve promotional activities within available opportunities.

5. Promote the community relationship

5.1 Strategies are developed that promote relationships between council and the community.

5.2 Issues, policies and practices of the community, group or individual are effectively communicated to a range of individuals and the wider community.

5.3 Feedback is obtained to identify opportunities and develop ways to improve ongoing activities.


Qualifications and Skillsets

LGACOMP024A appears in the following qualifications:

  • LGA40604 - Certificate IV in Local Government (Land Management)
  • LGA50104 - Diploma of Local Government Administration
  • LGA50208 - Diploma of Local Government (Health and Environment)
  • LGA50604 - Diploma of Local Government (Regulatory Services)
  • LGA40504 - Certificate IV in Local Government (Regulatory Services)
  • LGA40404 - Certificate IV in Local Government (Operational Works)
  • LGA50404 - Diploma of Local Government (Operational Works)
  • LGA50508 - Diploma of Local Government (Planning)
  • LGA40708 - Certificate IV in Local Government (Planning)
  • LGA60104 - Advanced Diploma of Local Government (Operational Works)
  • LGA40308 - Certificate IV in Local Government (Health and Environment)
  • LGA40104 - Certificate IV in Local Government
  • LGA50304 - Diploma of Local Government (Land Management)