Develop and maintain supplier relationships

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver LGADMIN422A, 'Develop and maintain supplier relationships'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop and maintain supplier relationships' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Plan for procurement of goods and services

1.1 The purpose and specifications of required goods and services are identified.

1.2 A market assessment is used to identify options for acquiring goods and services in accordance with legislative requirements and organisational policies and procedures.

1.3 Quantities of required goods and services are determined.

1.4 Frequency of ordering or requesting goods and services is analysed.

1.5 The criteria to evaluate potential or existing contractor performance are established.

1.6 Policies and procedures are developed for management of purchasing systems.

2. Evaluate potential suppliers

2.1 The process and criteria for evaluation of suppliers of goods and services are developed.

2.2 Suppliers of requested goods and services are identified.

2.3 Comparative costings for goods and services are obtained.

2.4 Supplier's ability to provide a consistent level of performance on repeat contracts is assessed.

2.5 Suppliers are evaluated against criteria.

2.6 A prioritised supplier shortlist is established based on the capacity of the supplier to provide cost competitive, quality goods and services.

2.7 The outcomes of the supplier selection process are documented including recommendations for agreements/contracts with selected suppliers.

3. Administer supplier contract

3.1 Procedures for the receival of supplied goods and services are implemented.

3.2 Supplied goods and services are assessed for conformity to contracted requirements.

3.3 Non-conformance of supplier with contracted requirements is accurately detailed.

3.4 Actions to rectify non-conformance are undertaken in accordance with organisational procedures and within scope of authority.

3.5 Issues of non-conformance beyond scope of authority are referred to designated personnel in accordance with organisational procedures.

3.6 Systems records are maintained and updated in accordance with organisational procedures.

4. Maintain supplier relations

4.1 Cooperative relationships are developed with supplier representative according to organisational policies and procedures.

4.2 Arrangements with suppliers are negotiated and implemented according to organisational policies and procedures.

4.3 Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel.

4.4 Immediate corrective action is taken in consultation with the supplier where potential or actual problems are indicated.

4.5 Suppliers are continuously reviewed in regard to quality, profitability, service, delivery status and other relevant performance indicators.

4.6 Suppliers are deleted from supplier shortlist according to criteria.