Resolve valuation and property services disputes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver LGAGOVA618A, 'Resolve valuation and property services disputes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Resolve valuation and property services disputes' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1 Receive and acknowledge enquiry or objection

1.1 Enquiries or objections are assessed to establish if the matter is within the jurisdiction of the valuation area, or are referred as appropriate.

1.2 Information is assessed to establish need for compliance with legislative requirements.

1.3 Time required to service the enquiry or objection is established to identify if an immediate response will satisfy requirements.

1.4 Written acknowledgement is prepared where required to meet council and legislative requirements.

2 Review submission and advise of enquiry decision

2.1 Submissions are thoroughly assessed for error and omission.

2.2 Formal discussions are held with objector as required by relevant legislation.

2.3 A full property inspection is undertaken, where appropriate in the presence of an objector, and in accordance with council procedures.

2.4 The valuation or classification is reviewed after consideration of any new or additional information.

2.5 Decisions are advised to relevant parties in accordance with legislative and council requirements.

3 Attend formal conference as required

3.1 Conference presentation is prepared that outlines the methods and data utilised to determine valuation.

3.2 The objector's submission is received and acknowledged so that the basis of objection is clearly understood.

3.3 A decision is made to amend the valuation or reject the objection.

3.4 A notice of decision is prepared and forwarded to relevant parties in accordance with council and legislative requirements.

4 Undertake legal action to resolve dispute

4.1 An accurate solicitor's brief is prepared, supported by detailed evidence.

4.2 A clear report to council is prepared that recommends appropriate action.

4.3 Procedures are initiated as required through council's solicitors.

4.4 Council is represented at legal briefings and hearings through presentation of a detailed submission that protects council's interests.

Qualifications and Skillsets

LGAGOVA618A appears in the following qualifications:

  • LGA50104 - Diploma of Local Government Administration