Provide service and information in preparing a development application

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver LGAPLEM410A, 'Provide service and information in preparing a development application'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide service and information in preparing a development application' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Interpret and distribute council information to applicants

1.1. Range of council pre-prepared materials to assist with the preparation of an application is identified and the content understood in order to communicate effectively with applicants.

1.2. Level of delegation and nature of information that can be communicated to prospective applicants are understood and used as a basis to frame all conversations.

1.3. Stock levels of pre-prepared materials are monitored and steps taken to refresh supplies as required.

1.4. Opportunities to update pre-prepared materials to offer improved levels of information are sought.

2. Assist potential applicants to articulate their needs

2.1. Potential applicants' needs are fully explored and understood as a sound basis for further communication.

2.2. Rights and responsibilities of applicants are effectively and politely communicated.

3. Satisfy applicants' initial information needs

3.1. Timely, professional and accurate information and advice about the planning application process are provided to potential applicants in line with council operating procedures and standards.

3.2. Potential applicants are assisted to evaluate the information provided and determine possible steps they can take to satisfy their needs.

3.3. Complex or contentious problems are referred to senior personnel for further resolution as required.

4. Provide administrative support for the initial planning application process

4.1. Letters advising close neighbours of planning applications are distributed and other notification processes are carried out according to standard council procedures and protocols.

4.2. Public displays of larger scale planning applications are mounted and advertised according to standard council procedures and protocols.

4.3. Records of applications received are made according to standard council procedures and protocols.

4.4. Monitoring of timelines and applications' progress is undertaken according to standard council procedures and protocols.

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