Manage quality system and procedures

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver LMTGN6002A, 'Manage quality system and procedures'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage quality system and procedures' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1 Develop or manage quality assurance system

1.1 Quality assurance policy is established, documented and communicated to all levels of the workplace.

1.2 Sampling techniques are developed that reflect needs of workplace and product.

1.3 Quality circles and other relevant aspects ofquality assurance systems are established or maintained.

1.4 Facilitation for monitoring of work teams is organised to ensure compliance with standards.

1.5 Quality assurance system is developed and maintained.

1.6 Quality standards and regulations are identified and relevance to specific products is determined.

2 Determine resource requirements

2.1 Strategic planning is assessed to facilitate achievement of quality policy.

2.2 Resources are determined and allocated to meet requirements.

2.3 External quality assessment requirements are determined.

3 Plan development of quality procedures

3.1 Quality procedure requirements are determined through consultation with internal and external groups.

3.2 Product performance requirements are determined through consultation.

3.3 Development of procedures is planned to ensure quality system is maintained.

3.4 OHS practices are accommodated in quality procedures.

4 Establish implementation and review strategies

4.1 Implementation strategies are established to meet workplace objectives.

4.2 Reviews of quality system are undertaken or arranged at appropriate intervals and appropriate action to ensure its continuity, suitability and effectiveness initiated.

5 Evaluate system implementation

5.1 Implementation of system is evaluated and its effectiveness and level of support for internal improvement programs assessed.

5.2 Results are assessed and changes to system are authorised and necessary action is taken.

6 Maintain records

6.1 Records are maintained and reports prepared.