Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop plans for general and specific vessel operations

1.1

Vessel operation goals and objectives are identified according to company procedures, operational orders, regulatory requirements and established marine management practice

1.2

General and specific vessel operations plans are drawn up according to company procedures

1.3

Correct procedures for emergency response on board a vessel are developed according to company procedures, operational orders, regulatory requirements and established marine management practice

1.4

Appropriate validation measures and standards are devised to monitor progress in operations against plans, and appropriate contingency plans are developed for any discrepancies or variations that may occur during operations

1.5

Service procedures and systems improvement opportunities are identified and appropriate measures are taken to act on these opportunities according to company procedures and established marine management practice

1.6

Plans, goals, objectives and instructions for general and specific vessel operations and emergency and contingency procedures are distributed to relevant personnel according to company procedures and established marine management practice

2

Ensure legal requirements are fulfilled

2.1

Legal basis under which a commercial vessel operates is interpreted and followed, and shipmaster safety, legal and commercial obligations are identified and carried out in a relevant range of operational circumstances

2.2

National and international conventions, laws and regulations pertaining to vessel operations and contingencies are implemented

2.3

Entries are made into vessel log books as required and carriage of all required vessel certification is confirmed and ensured

2.4

Appropriate arrangements are made for preparing vessel for statutory survey and certification

2.5

Relevant code of conduct and industrial agreements are applied to vessel operations and management, and shipmaster responsibilities as they relate to crew health and safety are implemented

2.6

Vessel security procedures are consistent with International Maritime Organization (IMO) International Ship and Port Facility Security Code (ISPS Code)

2.7

Procedures and requirements relating to state port control are implemented

2.8

Procedures and requirements relating to customs, quarantine and immigration clearances are implemented

3

Ensure commercial and business requirements are fulfilled

3.1

Contracts of carriage and bills of lading under which vessel owners and cargo owners operate are interpreted and adhered to according to company procedures, legal requirements and established marine management practice

3.2

Commercial and legal aspects of general average, salvage and towage are identified, interpreted and implemented according to company procedures, legal requirements and established marine management practice

3.3

Commercial and legal aspects of marine hull and cargo insurance are identified, interpreted and implemented according to company procedures, legal requirements and established marine management practice

3.4

Accident and incident investigation processes are identified and implemented according to company procedures, legal requirements and established marine management practice

4

Monitor and control vessel expenditure

4.1

Accrual accounting procedures are correctly used to monitor and control vessel expenditure and where relevant, vessel budget is prepared according to established vessel financial procedures and established accounting practice, with relevance to commercial market in which a vessel operates

4.2

Plans and appropriate contingency procedures are developed to correct any variation from vessel budget and identified expenditure, and records are maintained according to established vessel financial procedures and established accounting practice

4.3

Appropriate action is taken when expenditure varies from vessel budget according to contingency plans, company procedures and established accounting practice

5

Develop and implement vessel safety management system

5.1

Vessel SMS is developed according to relevant maritime regulations and company procedures

5.2

SMS safety procedures and related documentation are developed in collaboration with relevant vessel personnel

5.3

SMS documentation structure and content is maintained according to requirements, and appropriate action is taken to ensure correct procedures are followed to obtain a safety management certificate according to maritime regulatory requirements

5.4

Appropriate measures are taken to ensure all personnel on board vessel are familiar with SMS documentation, that familiarisation arrangements for new crew members are carried out, and that all personnel apply SMS procedures relevant to their functions

5.5

Correct procedures are followed to obtain a safety management certificate according to maritime regulatory requirements

6

Monitor and control vessel physical resources

6.1

Vessel inventory of plant, equipment and other physical resources is maintained accordance to company procedures, vessel survey requirements and established marine management practice

6.2

Reports on status of vessel physical resources are prepared and submitted to relevant personnel within company and regulatory authorities according to company procedures, vessel survey requirements and established practice

7

Analyse and compile operational and voyage data

7.1

Operational and voyage data is collected and compiled according to company practice, regulatory requirements and established marine management practice

7.2

Voyage report is prepared and validated according to company procedures, vessel survey requirements and established marine management practice

7.3

Voyage report is submitted to designated personnel according to company procedures, vessel survey requirements and established practice

8

Provide leadership to officers and crew

8.1

Feedback and support are provided to crew on achievements and performance in their day-to-day work

8.2

Crew are treated fairly, equitably, effectively and honestly in matters related to their day-to-day work

8.3

Appropriate action is taken to prevent harassment and where it has occurred, harassment is dealt with promptly, effectively and fairly

8.4

Crew suggestions for work improvements are listened to, acted upon and credit for achievements is shared with crew

8.5

Good example is provided of a responsible, fair, sympathetic, equitable and diligent member of shipboard team

9

Allocate duties and maintain set standards of work on board vessel

9.1

Work requirements and crew competencies required for work duties are identified and clarified

9.2

Crew member competencies are assessed and confirmed, and duties are assigned to crew according to crew competencies and capabilities

9.3

Competency deficiencies in personnel are identified and remedial action is initiated through counselling and training

9.4

Crew members are advised of rostered duties and required performance standards are set in conjunction with crew members according to company procedures

9.5

Crew members are motivated to achieve set standards of work performance using appropriate methods

9.6

Performance of crew members is monitored as required using appropriate methods according to company procedures, performance assessments are discussed with relevant crew members and agreement is reached on appropriate action to be taken where performance is below set standards

10

Resolve conflict

10.1

Conflict situations are recognised and issues are clarified with personnel involved

10.2

Solutions to conflict are negotiated using appropriate mediation and conflict resolution techniques

11

Plan, organise, promote and evaluate shipboard training and assessment

11.1

Workplace trainer and assessor requirements are identified and appropriate staff are trained and assigned as required

11.2

Work related training opportunities are planned and organised for crew according to identified needs and company policy

11.3

Shipboard drills are organised according to regulations and company procedures

11.4

Assessment of crew members during and after training activities and shipboard drills is carried out to confirm required competencies and related knowledge have been acquired

11.5

Crew members are debriefed after training, drill and assessment activities using appropriate methods and efficacy of training, drill and assessment activities is evaluated based on feedback from participating crew members and other relevant evidence

11.6

Outcomes of evaluations of training and assessment are discussed with trainers and assessors, and appropriate action is taken to make required improvements

11.7

Reports on training and assessment are evaluated and resultant action is maintained and/or entered into vessel log as required