Manage a small crew

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MARG4001A, 'Manage a small crew'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage a small crew' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Induct and train crew


Crew member is introduced to key personnel and areas on vessel


Performance requirements and responsibilities of the position are explained


Legislative requirements and organisational policies and procedures are explained


Initial training in relevant safety management systems, equipment and work practices is arranged and conducted


Training opportunities for development of the individual’s job role are identified


Relevant documentation is completed and submitted to appropriate personnel


Allocate crew workload


Current workload of crew is assessed


Workload is scheduled effectively to facilitate operational efficiency of vessel


Duties, rosters and responsibilities are assessed against and matched to crew capabilities according to legislative and organisational requirements


Crew are allocated a workload priority


Workload of crew is continuously assessed according to agreed objectives and timelines


Monitor crew performance


Performance expectations are communicated clearly to crew and individual crew members


Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned workloads


Performance expectations are assessed objectively against workloads and crew and individual capabilities


Strategies are developed to ensure crew and individuals are actively encouraged and supported in assessing their own competence and identifying their learning needs


Address performance related issues


Systems are established to ensure efforts of crew are monitored, and formal and informal feedback is provided in a constructive manner


Performance above expectations is identified and reinforced through recognition and continuous feedback


Performance below expectations is identified and development plan for improved performance is negotiated, agreed on and documented according to organisational requirements


Action plans for improving performance are established and monitored according to organisational requirements


Address issues and problems of crew and individual crew members


Potential and current, issues and problems arising within crew and/or individuals are identified and acted on according to organisational and legislative requirements


Advice, support and expertise is sought from appropriate personnel as required, to resolve issues and problems


Issues and problems that impact on individual crew members are followed through and resolved with concerned individuals


Build support and commitment within crew


Organisational requirements are met through personal performance and behaviour and leadership, which serves as a positive role model for other crew members


Own performance is monitored and adjusted to ensure it aligns with key performance indicators and organisational goals


Crew members are treated in a fair and equal manner and individual differences are identified and accommodated


Effective communication is developed and maintained with crew and management