Process and record information

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSAPMSUP210A, 'Process and record information'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Process and record information' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Performance criteria describe the required performance needed to demonstrate achievement of the Element. Assessment of performance is to be consistent with the Evidence Guide.

1. Access information.

1.1 Identify the need for information.

1.2 Request appropriate information.

1.3 Access information in accordance with procedures.

1.4 Comply with security procedures in accessing appropriate information.

2. Provide appropriate information.

2.1 Deal with enquiries promptly and courteously.

2.2 Establish details of enquiry by questioning and summarising.

2.3 Provide appropriate information relevant to enquirer's request.

2.4 Organise information clearly, concisely and logically.

2.5 Provide information in a form that is readily understood by others.

2.6 Provide information in a timely manner.

2.7 Redirect enquiries to relevant personnel for resolution where outside the operator's area of responsibility.

3. Give and follow routine instructions.

3.1 Give accurate, clear and concise instructions that are consistent with the skills of the receiver.

3.2 Ensure that interaction with others is efficient, effective, responsive, courteous and supportive.

3.3 Confirm that instructions are understood.

3.4 Follow prescribed and routine work related sequences.

4. Provide reports.

4.1 Complete all workplace reports clearly and accurately in accordance with procedures.

4.2 Report all relevant information clearly and concisely.

Qualifications and Skillsets

MSAPMSUP210A appears in the following qualifications:

  • PMB30107 - Certificate III in Polymer Processing
  • PMB20107 - Certificate II in Polymer Processing
  • PMB40107 - Certificate IV in Polymer Technology
  • PUA21210 - Certificate II in Public Safety (Explosive Ordnance Manufacture)
  • MSA20107 - Certificate II in Process Manufacturing
  • MSA30107 - Certificate III in Process Manufacturing
  • MSA50510 - Diploma of Recreational Vehicles
  • PMA50108 - Diploma of Process Plant Technology
  • PMA20108 - Certificate II in Process Plant Operations
  • PMA30108 - Certificate III in Process Plant Operations
  • PMA40108 - Certificate IV in Process Plant Technology
  • PMA60108 - Advanced Diploma of Process Plant Technology
  • PMC60110 - Advanced Diploma of Manufactured Mineral Products
  • PMC50110 - Diploma of Manufactured Mineral Products
  • PMC30110 - Certificate III in Manufactured Mineral Products
  • PMC20110 - Certificate II in Manufactured Mineral Products
  • PMC40110 - Certificate IV in Manufactured Mineral Products