Manage and develop teams

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSL916002A, 'Manage and develop teams'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage and develop teams' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Promote team effectiveness

1.1. Clearly define and communicate team goals and roles

1.2. Promote respect for team members through coaching and example

1.3. Achieve balanced participation in discussions and activities

1.4. Negotiate work roles to balance team goals, job requirements and team members' strengths, experience, work style and career goals

1.5. Apply effective conflict resolution processes and implement them fairly

1.6. Provide effective links between senior management, other teams and the work team

1.7. Encourage networking to share experiences, expertise and resources

2. Identify and develop individual potential

2.1. Assess each team member's strengths and weaknesses against agreed performance requirements, and identify training and development options in consultation with them

2.2. Provide opportunities to develop skills through allocation/rotation of work tasks and roles

2.3. Encourage the sharing of knowledge and skills through coaching, mentoring and shadowing

3. Monitor individual and team performances

3.1. Review each team member's performance on a regular basis with the individual

3.2. Recognise achievements and address problems with performance

3.3. Provide constructive feedback on the performance of the team and team members

3.4. Record information relating to individual and team performance following enterprise/statutory procedures

Qualifications and Skillsets

MSL916002A appears in the following qualifications:

  • MSL50109 - Diploma of Laboratory Technology
  • MSL60109 - Advanced Diploma of Laboratory Operations