Contribute to the achievement of quality objectives

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSL933002A, 'Contribute to the achievement of quality objectives'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Contribute to the achievement of quality objectives' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Apply quality control procedures

1.1. Record data for quality control purposes

1.2. Recognise and report non-conformances in keeping with job role and quality procedures

2. Contribute to quality improvements

2.1. Review own work practices for opportunities to continuously improve performance

2.2. Identify and report opportunities for improvements in procedures, processes and equipment in work area

3. Maintain commitment to enterprise quality standards in own work

3.1. Maintain an objective of 'right first time'

3.2. Conduct work in accordance with sustainable energy work practices

3.3. Minimise waste and rework in accordance with enterprise guidelines

3.4. Demonstrate 'job ownership' for whole tasks through a commitment to finish and follow-up

3.5. Ensure that personal actions conform with the code of ethics relevant to the workplace

4. Assist in maintaining customer relationships

4.1. Demonstrate an understanding of the business goals, products and services of the enterprise when dealing with customers in relation to own function

4.2. Communicate appropriately with customers in keeping with knowledge and authority limitations and quality requirements

5. Update knowledge and skills as required

5.1. Recognise own strengths and limitations and take advantage of opportunities for skill development

Qualifications and Skillsets

MSL933002A appears in the following qualifications:

  • MSA40108 - Certificate IV in Manufacturing Technology
  • MSA30208 - Certificate III in Manufacturing Technology
  • PSP30604 - Certificate III in Government (School Support Services)
  • PSP30704 - Certificate III in School Support Services
  • MSL20109 - Certificate II in Sampling and Measurement
  • MSL30109 - Certificate III in Laboratory Skills