Troubleshoot equipment and_or production processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSL977002A, 'Troubleshoot equipment and_or production processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Troubleshoot equipment and_or production processes' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Identify abnormal equipment and/or process performance

1.1. Determine whether testing equipment is operating to manufacturer's specifications

1.2. Recognise whether equipment outputs are consistent with normal operation

1.3. Identify signs of equipment degradation and impending failure

1.4. Inspect equipment outputs to determine nature of the problem

1.5. Define nature of substandard performance

2. Identify causes of substandard performance

2.1. Select appropriate technical process for investigation

2.2. Identify causes using fact-finding processes, including interviews with appropriate personnel

2.3. Review maintenance records to ensure that system doesn't need simple maintenance

2.4. Review calibration records to ensure system is within calibration

2.5. Verify that the appropriate test procedure, materials and equipment were used

2.6. Conduct performance tests as appropriate to investigation

2.7. Analyse equipment and/or testing variables to develop list of possible causes

2.8. Isolate causes using appropriate elimination techniques

3. Recommend corrective action

3.1. Propose and trial corrective action based on investigation

3.2. Monitor trial data to ensure outputs are consistent with normal operation

3.3. Review trial results to confirm validity of corrective action

3.4. Maintain workplace records as required

3.5. Submit report summarising investigation and recommendations

Qualifications and Skillsets

MSL977002A appears in the following qualifications:

  • PMA70108 - Vocational Graduate Certificate in Surface Coating Technology
  • MSL50109 - Diploma of Laboratory Technology
  • MSL60109 - Advanced Diploma of Laboratory Operations