Apply effective work practices

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSMPCI102, 'Apply effective work practices'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Apply effective work practices' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element


Plan, organise and complete daily work


Identify and interpret work instructions and priorities in consultation with supervisor


Determine and map out an appropriate work plan or daily routine


Determine, collect and organise materials, resources and information needed to complete work, including work health and safety (WHS) requirements


Complete work tasks within designated timelines, quality standards and instructions


Communicate effectively


Identify appropriate lines of communication with supervisors, colleagues and customers


Use effective communication skills and numeracy skills to gather and convey information


Demonstrate appropriate non-verbal behaviour and communication


Work with others


Identify work roles of self and others in the workplace


Undertake individual responsibilities and duties in a positive manner and in a range of situations to promote cooperation and good relationships


Respect customers and colleagues who have diverse backgrounds


Use workplace technology


Select appropriate workplace technology and use according to workplace and manufacturer guidelines and instructions


Inspect workplace technology is to ensure it is not damaged and is working properly and take precautions to reduce risks


Take appropriate action when problems with workplace technology occur


Care for workplace technology according to workplace and manufacturer guidelines and instructions


Solve work problems


scope of individual responsibility to rectify them


Ask for assistance from key personnel when appropriate


Report workplace problems, as required, using appropriate workplace procedures


Adapt to change


Identify, clarify and adapted to new work requirements or situations


Consider and apply possible practical or creative options to deal with workplace challenges


Demonstrate a willingness to be open to and trial new ideas and techniques