Facilitate change in an organisation implementing competitive systems and practices

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS403010A, 'Facilitate change in an organisation implementing competitive systems and practices'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate change in an organisation implementing competitive systems and practices' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria


Define nature and impact of change for designated area and processes


Identify the organisation’s aims and objectives for the competitive systems and practices techniques related to the change process


Identify opportunities for implementation of change within work area


Determine impacts of change for work area, including potential benefits and impacts on own work and work of fellow employees


Identify key performance indicators (KPIs)


Liaise, where required, with managers, engineers and other staff responsible for designing and/or implementing change


Identify KPIs for own work responsibility and that of the work area


Communicate KPIs to fellow employees


Check that data collection and processing are appropriate for KPIs


Raise and resolve issues related to KPIs with relevant personnel


Liaise with key stakeholders


Identify key stakeholders impacted by the change


Communicate with key stakeholders within scope of authority


Identify and address issues and concerns of each stakeholder if within scope of authority


Develop and/or locate information required to address key concerns


Refer issues and concerns outside of scope of authority to appropriate personnel


Develop a strategy to help implement change


Identify or develop a work plan for implementing change


Make information required to support change available to team members


Communicate/circulate draft work plan to other employees in work area, supervisors, technical experts and other appropriate personnel for comment


Assess suggested changes and incorporate into work plan, where appropriate


Implement change


Obtain authorisation to commence change implementation in accordance with organisation procedures


Implement change in accordance with work plan and organisational occupational health and safety (OHS) and consultation procedures


Monitor implementation of change


Maintain open communication channels with all stakeholders during implementation


Monitor KPIs during implementation


Encourage and facilitate improvement suggestions of team members


Identify areas requiring improvement in change implementation


Make improvements to implementation according to organisation procedures