Facilitate holistic culture improvement in an organisation

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS405013A, 'Facilitate holistic culture improvement in an organisation'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Facilitate holistic culture improvement in an organisation' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1

Facilitate a company wide appreciation for the competitive systems and practices strategy

1.1

Communicate with all levels of the organisation the objectives and benefits of a competitive systems and practices strategy

1.2

Communicate to all levels of the organisation the techniques and methods that will be used in achieving the competitive systems and practices strategy

1.3

Facilitate the development of a systems approach to how the organisation works

1.4

Establish mechanisms to measure current understanding and support for competitive systems and practices amongst employees and other stakeholders

1.5

Set targets for culture improvement from measurement of current understanding and support for competitive systems and practices

1.6

Demonstrate a constancy of purpose for the organisation in the push for the continual improvement in all activities

1.7

Break down any communication barriers between parts of the organisation that may inhibit the competitive systems and practices strategy

1.8

Develop a work structure that allows for everyone to participate and be heard in the transformation of the organisation

2

Facilitate application of knowledge about variation and ways to improve the operational processes

2.1

Facilitate commitment to enterprise data collection procedures

2.2

Facilitate the identification of variation in processes

2.3

Facilitate review of processes with a view to reducing variation

2.4

Encourage the approach of building quality in and eliminating the need for end of process inspection

3

Facilitate the development of knowledge and skill acquisition

3.1

Involve employees in identification of skill needs and any skills gaps

3.2

Develop strategies for training, skills acquisition and employee self-improvement

3.3

Set key performance indicators (KPIs) for training, skills acquisition and employee self-improvement

3.4

Institute on and off-the-job training, as required

3.5

Institute a vigorous program of education and self-improvement for all employees

3.6

Monitor KPIs and adjust training, skills acquisition and employee self-improvement strategies and delivery, as required

4

Facilitate the development of support within the organisation for competitive systems and practices

4.1

Ensure sufficient resources and adequate equipment is available to meet the requirements of the competitive systems and practices strategy

4.2

Encourage acceptance of change

4.3

Encourage employee commitment to and responsibility for the quality of their own work

4.4

Monitor the level of employee understanding and support for competitive systems and practices

4.5

Provide continuous feedback and communication of progress at all levels in implementing the strategy