Facilitate improvements in the external value stream

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS407009A, 'Facilitate improvements in the external value stream'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Facilitate improvements in the external value stream' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1

Establish scope of value stream activity

1.1

Identify key individuals within value stream organisations

1.2

Jointly identify possible areas of study

1.3

Agree on a protocol for undertaking value stream improvement activities

1.4

Confirm any special conditions of activity (e.g. confidentiality)

2

Study possible value stream improvements

2.1

Arrange meeting with suitable representatives of the value stream members

2.2

Agree on extent of current implementation of competitive systems and practices in value stream

2.3

Agree opportunities for improvement and any current or anticipated restrictions

2.4

Work with value stream representatives to determine root cause of restrictions

2.5

Work with value stream member to identify possible solutions to problem

2.6

Define outcomes from any proposed changes

3

Develop a consensus approach to implementing improvements

3.1

Determine benefits/costs to each value stream member from the proposed changes

3.2

Decide whether the proposed improvements will result in a perceived improvement to the end customer

3.3

Determine health, safety and environment (HSE) impacts as a result of the change

3.4

Agree on proposed change/program of changes with all key stakeholders

4

Obtain required approvals

4.1

Draft a formal proposal for the proposed changes

4.2

Submit proposal for all required approvals from stakeholders

4.3

Modify proposal, as required, in liaison with all key stakeholders

4.4

Obtain sign off from all process/system owners

5

Measure and communicate gains

5.1

Agree indicators/metrics of success of proposed changes

5.2

Make arrangements to collect necessary data

5.3

Make arrangements for the data to be analysed and presented in an agreed format to the agreed stakeholders

5.4

Agree on the communication plan

5.5

Liaise with stakeholders to implement changes as agreed and approved

6

Review change

6.1

Analyse results of change

6.2

Identify areas where planned improvements have occurred

6.3

Take action to sustain improvement by standardising

6.4

Identify areas which have not met predicted outcome (positive or negative)

6.5

Determine cause of target not being met

6.6

Take appropriate action to improve the value stream