Review continuous improvement processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS407013A, 'Review continuous improvement processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Review continuous improvement processes' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Review continuous improvement practice


Review performance against current key performance indicators (KPIs)


Review KPIs for ongoing relevance


Review current state of continuous improvement processes


Audit health, safety and environment (HSE) changes as a result of continuous improvement activity


Analyse problems to determine root cause


Identify areas for improvement to KPIs and continuous improvement processes


Develop plan for enhancing improvement processes


Prioritise areas requiring action


Develop a range of possible solutions, including taking into account the impact of the solution on any codes of practice, standards, contracts, commercial or industrial agreements


Discuss possible solutions and implications with stakeholders


Compare outcomes from possible solutions to competitive systems and practices philosophy


Choose actions which are most compatible with competitive philosophy


Draft implementation plan for chosen action


Obtain required approvals and modify plan, as required


Implement enhanced improvement process


Communicate changes to improvement processes to team members


Resolve issues and problems identified by team members


Obtain sign off from process/system owner


Arrange for skills development as necessary


Arrange for required resources to be available


Establish and implement KPIs for modified continuous improvement process


Implement planned changes


Check the planned improvements have occurred


Take action to sustain improvement by standardising