Communicate in the workplace

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MTMCOR205A, 'Communicate in the workplace'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Communicate in the workplace' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Contribute to the maintenance and improvement of workplace operations and requirements

1.1. Problems are solved by communicating with others.

1.2. Information is exchanged to perform workplace tasks and take appropriate action.

1.3. Spoken and written reports (where applicable) are provided clearly and promptly.

2. Identify key personnel in the workplace

2.1. Organisational structure of the workplace, mission statements and strategic plan are identified.

2.2. Key personnel and their roles in the organisation are identified.

2.3. Role of trainees is identified.

3. Contribute to positive workplace relations

3.1. Communication styles of cultural, social and ethnic groups are recognised and considered.

3.2. Appropriate communication style for context, audience and purpose is applied.

3.3. Regulatory and workplace ethical standards are considered in verbal and non-verbal communications.

Qualifications and Skillsets

MTMCOR205A appears in the following qualifications:

  • MTM20411 - Certificate II in Meat Processing (Food Services)
  • MTM31011 - Certificate III in Meat Processing (Smallgoods - Manufacture)
  • MTM30911 - Certificate III in Meat Processing (Smallgoods - General)
  • MTM40111 - Certificate IV in Meat Processing (Leadership)
  • MTM30611 - Certificate III in Meat Processing (General)
  • MTM10111 - Certificate I in Meat Processing (Smallgoods)
  • MTM20211 - Certificate II in Meat Processing (Smallgoods)
  • MTM40411 - Certificate IV in Meat Processing (General)
  • MTM30111 - Certificate III in Meat Processing (Boning Room)
  • MTM30311 - Certificate III in Meat Processing (Meat Safety)
  • MTM40211 - Certificate IV in Meat Processing (Meat Safety)
  • MTM20111 - Certificate II in Meat Processing (Abattoirs)
  • MTM30811 - Certificate III in Meat Processing (Retail Butcher)
  • MTM20311 - Certificate II in Meat Processing (Meat Retailing)
  • MTM30411 - Certificate III in Meat Processing (Rendering)
  • MTM30211 - Certificate III in Meat Processing (Food Services)
  • MTM30511 - Certificate III in Meat Processing (Slaughtering)
  • MTM10211 - Certificate I in Meat Processing (Meat Retailing)